 | Hospitality refers to the relationship process between a guest and a host, and it also refers to the act or practice of being hospitable, that is, the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill.
Hospitality frequently refers to the hospitality industry jobs for hotels, restaurants, casinos, catering, resorts, clubs and any other service position that deals with tourists.
The characteristics that you need in order to be a good manager in the hospitality industry are teamwork, to be able to take responsibility in operations and establishments, carry out agreed tasks and concentration on more important tasks, listen and learn actively acting on consumer needs and wants, be organized and prepared, be dedicated and be able to delegate responsibilities to provide the best service possible. Hospitality management is an academic major in which students are taught the business of running hotels, restaurants and travel and tourism related business. A career in the service management industry is interesting and challenging as there are a variety of service management oriented fields including tourism, health care, hotel/resort/restaurant, food service, airline industry and much more. |
About Stenden University:
Over 10.000 students are studying and more than 800 employees are currently working at Stenden university. The university has campus sites in the Netherlands; Leeuwarden, Emmen, Groningen, Meppel and Assen; a campus in Doha (Qatar), Bangkok (Thailand) Port Alfred (South Africa) and Bali. The university offers 3 associate degrees, 19 bachelor programmes and 4 master programmes in the fields of (Service) Management, Education, Care, Economics and Technique.
Stenden University Website: http://www.stenden.com/en/Pages/default.aspx
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IHM - 4 year overview.doc Size : 0.077 Kb Type : doc |
